ISO as an independent standard setting organization that publishes International Standards based on the needs raised by the ISO committee members or related stakeholders.
These standards that are officially published by ISO Committee, addresses the basic question of defining the best way of doing any activity in the form of certain requirements and recommendations stated in the standard.
Let us try to categorize various factors that can be considered as top 10 benefits of ISO certification.
Improved Customer Satisfaction by meeting Customer Requirements
In recent times, it is largely evident that in most of the scenarios where companies would approach ISO Consultants like us for ISO certification with a one point agenda of meeting a customer’s specific requirement. This specific requirement from a customer would generally be to ascertain if an organization does business with vendors or partners who are ISO certified as well. This drives most companies to get ISO certifications; in order to get new business or to retain their existing business with their customers.
The major flaw that happens with these companies is that they look at short-term remedies and perhaps fail to visualize the long-term benefits that ISO certification has to offer.
It is a basic fact that, by having an ISO certification in the right approach, this will not only meet the requirements of the customer but shall also help you in adhering to those requirements as prescribed by the standard. This shall also enhance the quality of the processes involved thereby resulting in better quality products/services.
This very approach of quality through continuous improvement initiatives would help companies to consistently meet the requirements of customer and hence enhancing their satisfaction levels value.
Get More Revenue and Business from New Customers
The international reputation that an ISO certification brings in helps organizations to improve their processes and deliver effective products and services that will enhance the confidence of their customers.
With the possibility of enhanced satisfaction and reduced costs, the opportunity for enhanced business potential in both current and new markets is considerably high.
Also, statistical data shows that 41% of the companies taking up ISO certification were doing so to be compliant with customer requirements (ISO certificate). This means to say that having an ISO certification prior to approaching a new client will have a unique advantage and edge over competitors.
ISO certification can open new markets that could have virtually been impenetrable to do business in without ISO certifications.
ISO 9001 Certification
ISO 27001 Certification
ISO 20000 Certification
ISO 22301 Certification
ISO 21001 Certification
ISO 41001 Certification
ISO 50001 Certification
ISO 29001 Certification
ISO 14001 Certification
ISO 45001 Certification
ISO 22000 Certification
FSSC 22000 Certification
ISO 17025 Certification
ISO 13485 Certification
CE Mark Certification
Improved Company Credibility through Consumers trust and confidence
A management system standard is all about adhering to the needs of the industry standards thereby making the lives of end users or the consumers more beneficial.
Certification of any International Management System Standards for any company means that the consumers can have the confidence in a company’s products as safe, reliable and of good quality.
This shall inevitably improve the credibility of the company as well as enhance brand reputation in the market!
Define, Understand and Communicate the Company Processes Internally
Any International Standard that is implemented by an organization with the help of ISO Consultants, shall speak of documented information. This will ensure that an organization clearly defines and describes its processes to have better management and control over business operations. This will also help the team internally to better understand their responsibilities and improve consistency as products and services pass through specifically defined processes. This initiation of transparent process definition sets a clear form of communication to the entire team as to what is expected of overall resources.
Develop a Professional Culture through system driven ecosystem
Implementing an ISO Management System standard can empower an organization’s employees. ISO certification will provide an organization with a clear expectation that has to be set (quality objectives and policy definitions), the tools that are needed to meet those expectations like objectives (procedures and work instructions), and a methodology or a process flow for an honest and reasonable (qualitative) feedback on the system and their performance (process metrics). This ecosystem of policy driven environment will improve the company culture and makes the entire workforce of the organization more professional and thereby helping them to align towards the accomplishment of company goals.
In addition to this, the documented processes and the trainings provided to the employees as a part of system implementation helps them learn processes and adhere to the system requirements quickly and effectively.
Focused Management through better visibility
Any management system standard developed and published by ISO shall have certain requirements in the form of recommendations like objectives of the company, policies and procedures that drive the internal activities of the company and many such related system requirements.
An organization having defined the right objectives, metrics, and procedures as prescribed by ISO standards, management and employees would be able to focus better on their system. This gives better transparency for the management to look at bottlenecks and show-stoppers that are impacting the usual flow of business and ways to handle these situations more effectively and in a structured manner.
The ISO standard, as a part of its requirements states that an organization has to go through various phases of audits like internal audits, external (Initial and surveillance) audits, and self-process audits. This as a process when done holistically, provides realistic feedback about the objectives set and the way executions are planned and implemented. This gives the management an opportunity to correct any deviations from the planned path and keep the company focused on its goals.
Fewer deviations from the Planned outcomes
In addition to the above-mentioned benefits of how management gets better control over the system, there are other factors adding to the benefits of the process.
Because there is clear transparency on how the activities are executed, it becomes so very easy for personnel in the organization to trace activities back to their roots and fix any arising issue by taking corrective actions thus saving organization’s resources from “rework” and thereby reducing the number of deviations from planned outcomes.
Improve the Consistency of Operations
Since there is clear control of processes where any possible deviations can be traced and corrected and concepts like Risk Management are considered as an integral part of ongoing processes, this will help organizations to be equipped better to face any unexpected scenarios and also to overcome those hurdles in a timely manner.
This shall benefit the organizations’ desired results to be more consistent and of much better quality.
ISO certification as a requirement stresses on the conformity to the product requirements as a part of product/service realization. This promotes consistency in various activities of an organization on how the work is conducted, how the product/service developed is tested and many other factors which eventually helps the organization deliver better product/service quality.
Improve Efficiency, Reduce Waste, and Save Money
With an ISO certification and implementation of ISO requirements with the help of an ISO consultants, the processes of an organization improve and become more consistent, which makes any organization achieve the planned objectives with better consistency, thus giving organizations the desired tangible results and also benefits by reducing the process wastage.
Documented information as prescribed by ISO standards typically results in the identification of sources of waste, unnecessary costs spent, and any other issues like bottlenecks, overlaps and redundancy.
As per the statistical data, most of the companies that are ISO certified saw a reasonable reduction in scrap and rework that had an average improvement in operating margin at 5% of sales.
Achieve International Recognition for your certification
ISO, a globally accepted entity for its standards developed in the market and has an international status around the world for various standards that they have developed and published. This world-wide acceptance of standards can result in increased business opportunities and reduced costs by minimizing the need for understanding and replicating the requirements of a customer.
Having an ISO certification for a company shall set them apart from the rest of their competition!
In order to get further more information on any of the ISO related requirements and its understandings, you can reach us at www.certpro.in